Terms & Conditions

Definitions

In these general terms and conditions the following terms have the following meanings:

Terms and Conditions: These general terms and conditions Society Service.

Society Service: The private company Society Service registered in the Chamber of Commerce under number 24392623 and/or its successors in title.

Client: Legal entities as well as natural persons with a minimum age of 21 years who wish to conclude or have concluded a booking agreement with Society Service.

Escort: The persons engaged by Society Service with a minimum age of 21 years, who execute a Booking of the Client out of their own free will. These persons are always represented by Society Service.

Booking: The agreement for assignment, provision of service, and all other agreements between the Client and Society Service.

Guaranteed Booking: A Booking that can not be cancelled free of charge.

Booking Confirmation: Confirmation by Society Service to the Client in which the agreements with regard to a Booking between the Client and Society Service are recorded.

International Booking: Every Booking that is executed outside The Netherlands.

Assignment: Every request from a (future) Client to Society Service, made via the Website, by email, telephone, text message, or any other means of communication, in which the Client has the intention to make use of Society Service’s provision of service.

Booking Rate: Rate for the company of the Escort.

Additional Services: Services provided by Society Service which do not refer to the company of Escort, but for example (special) transportation, travel itinerary, travel documents, special clothing, catering and/or stay, etc.

Opening hours: The opening hours of Society Service are daily between 10.00 AM (ten o clock in the morning) and 10.00 PM (ten o clock in the evening), unless otherwise indicated on the Website.

Website: Society Service’s website, known as www.societyservice.com.

Articles

Article 1. Applicability

1.1 These Terms and Conditions apply to all offers issued or made by Society Service, as well as to all Bookings and legal relationships related thereto. Derogations from these Terms and Conditions will exclusively apply if and insofar as these are expressly approved in writing by Society Service.

1.2 Society Service will always be entitled to adjust the text of these Terms and Conditions and to unilaterally amend this. In that case the new text of these Terms and Conditions will apply.

1.3 The applicability of any Terms and Conditions which the Client might use is expressly excluded.

111 The Client will be deemed to agree to the exclusive applicability of these Terms and Conditions at the time of the coming into effect of each Booking, unless Client and Society Service have expressly agreed otherwise in writing.

1.5 If one or more of the provisions of these Terms and Conditions are void or might be declared void, the remaining provisions of these Terms and Conditions will remain fully applicable. In that case Society Service and the Client will enter into consultation in order to agree on new provisions for the replacement of the void or voided provisions, whereby the purpose and meaning of the void or voided provision will be taken into account as far as possible.

1.6 The Client who has already concluded a Booking with Society Service will be deemed to tacitly agree to the applicability of these Terms and Conditions to later and/or additional Bookings of and/or services to the Client concerned.

Article 2. Registration, reachability and legality

2.1 Society Service is a fully legal, licensed and registered escortservice.

• Society Service is registered at the Chamber of Commerce in Rotterdam under number 24392623.
• Society Service holds a permit for exploiting an escortservice. This permit has number es.F.0036181.2020 and was provided by the city Rotterdam.
• All services provided by Society Service are subject to 21% VAT. The VAT number of Society Service is NL.819156073B01.
• For discretion reasons, a general consultancy name will be listed for all electronic payments. This name is a registered tradename of Society Service.

2.2 Society Service is based and registered in Rotterdam on the Elektroweg 11L. Unless otherwise agreed, it is not possible to visit Society Service at this address.

2.3 Society Service can be reached in writing on the following correspondence address: PO Box 19275, 3001BG Rotterdam. The response time fort his method of contact is 14 days.

2.4 Society Service can be reached via email on the following email address: office@societyservice.com. During our openinghours, the response time fort his method of contact is 6 hours.

2.5 Society Service can usually be reached by telephone during our openinghours on numbers +31882228900 or +31622288001.

• Voicemail messages are only answered when specifically requested and if the message clearly includes a name and telephonenumber.
• Missed calls during opening hours are only returned if possible within 30 minutes of the missed call.
• Contact via SMS or Whatsapp on +31622288001 is only possible when the name of the sender and/or clientnumber is included.

2.6 Article 11 of the Dutch Constitution states: “Everyone has the right to the inviolability of human dignity, bar any limitations imposed by or in accordance with the law”. This implies that it is laid down by law that the performance of sexual acts of any kind can never be enforced. Neither Client nor Society Service have any control over the nature and content of Escort’s activities during Booking. Escort acts at her own discretion and free will.

Article 3. Coming into effect of the Booking

3.1 All offers and tenders made by Society Service are without obligation, unless otherwise set out in the offer or tender.

3.2 A Booking will only come into effect at the time when Society Service has expressly accepted the Order or Assignment. The Booking Confirmation from Society Service will be deemed to correctly and completely represent the Booking, subject to obvious spelling and typing errors.

3.3 The Booking will be instead of and will replace all earlier proposals, correspondence, arrangements, or other communication, made in writing or as the case may be verbally.

3.4 Society Service, its directors and its staff reserve the right to refuse any Assignment at any time without notice or provocation, for whatever reason seems fit.

Article 4. Rates

4.1 All services offered by Society Service are subject to 21% VAT. Unless otherwise indicated, all rates listed on the Website are in Euro’s and including 21% VAT.

4.2 Travelexpenses up to 150 km are included in the rate, unless otherwise agreed and only if the Booking starts and ends at the same location. If this location is different, a surcharge applies, equal to the rate for transportation by taxi between the locations, plus 21% VAT. If the travel distance is 151 to 200 km, a surcharge of €50 applies. If the travel distance is 201 to 250 km, a surcharge of €100 applies. If the travel distance is 251 km or more, the surcharge is decided per Booking. For reasons of discretion, the online profile of Escort lists the largest city in/near where Escort is based. Travelexpenses are calculated based on the exact location of Escort.

4.3 The profile of each Escort lists an overview of the rate per maximum duration and per bookingtype. The following applies:

• Unless otherwise agreed, the Standard Rates apply.
• The Dinner Date & Overnight Rates are available only when decided before commencement of the Booking.
• The duration of the Booking which is decided before commencement of the Booking, is the “pre-booked booking duration”. During the first half of this duration, the Booking can be extended to a desired duration within the same rate category (Standard or Dinner Date & Overnight), provided that the conditions set for this are still met. Only the additional price for the longer duration will be charged. If the conditions of the relevant rate category are no longer met, the rate of the entire booking will be recalculated at the Standard Rates of the new booking duration.
• If the Booking is extended after the first half of the pre-booked booking duration has passed, the hourly extension rate (Extension Rate) applies. An overview can be found in the profile of the Escort. Extension with multiple hours at once will be regarded as a new Booking, for which the Standard Rate for this duration will be charged.
• The areas in which the Escort is available for the minimumbooking can be found below the rates. All other areas require a higher minimumbooking.
• If a Client wishes to terminate the booking prematurely, there is no refund.
• If the previously agreed Booking duration is exceeded with more than 15 minutes, this extension is subject to the Extension Rate, unless Client informs Escort or Society Service the previously agreed Booking duration was being or was about to be exceeded and Client does not wish to extend the booking.

4.4 To qualify for the Dinner Date & Overnight Rates, the following criteria must be met:

• The Dinner Date or Overnight stay is booked in advance and takes place in the Netherlands, within 150km from Escort. During a booking at the Standard Rates it is not possible to switch to the Dinner Date & Overnight Rates.
• In case of a Dinner Date at least the first half of the booking is spend on lunch or dinner, possibly followed by an other agreed social activity in public. At least 20 minutes of the booking duration is spend traveling to and from the restaurant. Client and Escort always travel to and from the restaurant together in a for the Escort safe and comfortable way. There is no eroticism between Client and Escort prior to dinner or lunch.
• In case of an Overnight, the Booking commences between 16.00 (4PM and 23.00 (11PM) and ends between 6.00 in the morning and noon. Client and Escort will spend the night together, during which the Escort can sleep at least 5 hours undisturbed. With Overnight bookings that start before 21.00, at least the first few hours will be spent on dinner, possibly combined with other social activities.

If the Client does not comply with the above conditions during the Booking, the rate for the entire booking will be changed to the Standard Rate for the same booking duration.

4.5 To qualify for the Companionship Only Rates, the following criteria must be met:

• The total bookingduration is 3 hours or more.
• The Booking does not include any form of eroticism and/or physical contact between Client and Escort.
• The Escort remains fully dressed during the entire Booking.
• In the event of an overnight stay during a Companionship Only booking, Client and Escort will spend the night in separate bedrooms.

If the Client does not comply with the above conditions during the Booking, the rate for the entire booking will be changed to the Standard Rate for the same booking duration.

4.6 The rate of all Additional Services is increased by 21% VAT. The rate of all Additional Services is entirely at the expense of the Client and must be paid in full in advance. There is no right to a refund, for example in the event of cancellation or change of the Booking.

4.7 If the Client has additional wishes that result in more work or costs for Escort or Society Service than may reasonably be expected, an increase in the applicable rates may be justified.

4.8 No rights can be derived from discounts. Discounts as set out on the Website will only apply if agreed in advance with Society Service and confirmed in the Bookingconfirmation.

Article 5. Payments

5.1 All payments must be made prior to the Booking or no later than immediately at the commencement of the Booking. If Client is granted a postponement of payment for an extension of the Booking, the outstanding amount must be paid in cash during the last 15 minutes of the Booking or right after (within 1 hour) the end of the Booking by bank transfer.

5.2 Client will inform Society Service of the method of payment prior to the Booking. All amounts are rounded up per €10.

5.3 The availability of all payment options is not guaranteed and subject to availability. Society Service can limit the payment options for a Client and/or require a prepayment before the Booking, without providing a reason.

5.4 For discretion reasons, a general consultancy name will be listed for all electronic payments. This name is a registered trade name of Society Service.

5.5 The services of Society Service are personal in nature and therefore not tax deductible for the Client if the Client uses the services of Society Service himself. In order to prevent fraud and to protect the privacy of Client, no invoice is issued to private individuals. An invoice will only be issued when a company purchases services from Society Service and these are also delivered to the company. This is done within 14 days of the Booking via email and in the form of a PDF. The content of the invoice is always truthful and in accordance with laws and regulations.

5.6 Society Service accepts cash payment in Euros, American dollars or British pounds at the commencement of the Booking. When paying with Euros, €200 and €500 notes are not accepted. If Client is only able to make payment with €200 and €500 notes, a 10% administrative surcharge is applied, with a minimum of €100. When paying with American dollars or British pounds, the payment is based on the exchange rate applicable on the day of the payment, plus any additional bank- and exchange charges and 5% service fee. The value of the foreign currency that the Client wishes to use may not be less than €100 and no more than €2.000. The Escort does not carry any change.

5.7 Society Service accepts payments by creditcard and debitcard. Payments with a card with MasterCard or Visa logo (debitcard or creditcard) are subject to a 5% surcharge of the total amount. No surcharge applies to cards with a Maestro or V-pay logo. Payment is accepted under the following conditions:

• Booking takes place in The Netherlands.
• Client accepts the surcharge and understands this surcharge is to compensate for costs involved with providing the means to make a card payment possible, for example by providing a portable ATM machine during the Booking.
• Escort is in the possession of a portable ATM machine to carry out the transaction.
• The card is present during Booking, registered to the Client and provided with a signature. Client can show proof of identification during the Booking with a valid ID.
• Client is not under the influence of large amounts of alcohol and/or drugs.
• If requested, the Client will cooperate with completing an additional authorisation form.
• In the event that the Client’s card does not work or the Client’s balance is insufficient, and the Client is not willing or able to cooperate with an alternative payment method, Escort will leave within 15 minutes after the commencement of the Booking. Cliënt will have an obligation to pay Society Service an amount equal to the minimum booking of the Escort at the location of the Booking.
• In the event of a technical malfunction of the available portable pin machine, the Escort will spend up to 30 minutes requesting assistance, which is not part of the bookingduration. If the technical malfunction can not be resolved, Client will cooperate to the fullest to find an alternative method of payment, for example by but not limited to withdrawing cash from a nearby ATM. Any costs and time involved are not charged to the Client.

5.8 Society Service accepts payments via bank transfer and bank payment request. Unless otherwise agreed, payment must arrive with Society Service well before the Escort departs to the Booking location. In addition, in the case of a first booking by the Client, the Client must make the bank payment within 48 hours after the Booking confirmation. Additional Services are only provided upon receipt of bank payment. Bank charges associated with the bank transaction are at the expense of the Client.

5.9 To prevent trade-based money laundering (TBML) and other possible criminal activities, we are obligated to investigate the origin of bank payments if they originate from a bank account with a different account holder name than the Client. We may therefore ask you to provide evidence that you are authorized to execute the transaction and that you are the ultimate beneficial owner of the account. This proof must be submitted before the commencement of the booking and approved by us, otherwise the payment will be considered invalid and kept until the requested proof has been received. Only in the case of a payment from a Dutch company, Society Service itself can request the supporting document from the Chamber of Commerce for an administrative surcharge of €25. This will be done without consultation if the proof has not been provided by the Client before the commencement of the booking or within 24 hours after the request for additional proof has been submitted to the Client.

5.10 Unless in the event of a situation as described in article 5.11, there is no right to restitution to any amount paid. After settling any costs or outstanding amounts, the remaining amount will be used towards a following Booking. If no Booking with the Client takes place within 3 years, the remaining amount will be lost.

5.11 Provided the restitution is requested at least 24 hours prior to the commencement of the Booking, the Booking is not an International Booking or Guaranteed Booking an no Additional Services are provided during the Booking, there may be right to restitution of the amount paid after settling any (bank)costs or outstanding amounts in the following situations:

• If Escort or Society Service cancels the Booking, for reasons other than violation of articles 6 or 7 by Client.
• Client can proof he is under the age of 21 and/or not legally competent and/or authorized.
• Client will inform Society Service within 24 hours of the booking request to regret his purchase and wishes to renounce the purchase. Restitution is provided just on one occasion.
• Client is deceased and/or can proof through a doctor’s certificate Client is physically and/or mentally unable to have a Booking within 3 years.

5.12 In the event of exceeding the periods referred to under article 5 or 11, the Client will be in default by operation of law, without further demand or notice of default being required fort his purpose. Client will owe statutory interest of 3% per month or part of a month over the total outstanding amount. If Society Service decides to outsource a claim for collection, the Client is also required to pay all collection costs.

5.13 If Society Service is successful in judicial proceedings, all costs incurred by Society Service related to these proceedings will be at the Client’s expense.

5.14 In all cases Society Service will (also) have the right to claim specific performance and/or compensation (or damage) in addition to the rights referred to (inter alia) in this article.

Article 6. Booking requirements

6.1 A Booking requires a 2 hour minimum or longer, conform the information in the profile of Escort and other information on the Website. The minimum booking for most European destinations is 12 to 16 hours and for other world cities 24 to 48 hours.

6.2 An Assignment can be provided daily during Opening hours. The Client will notify Society Service (also) via telephone of any Assignment starting within 6 hours.

6.3 A booking can not start between 24.00 and 8.00 in the morning/night (Amsterdam time zone). Bookings that start outside the Opening Hours require a booking duration of at least one hour longer than the regular minimum booking duration of Escort at the booking location.

6.4 Bookings can only take place in hygienic dwellings, in a constructed immovable property or as the case may be a hotel/accommodation with a classification of at least four stars. This should at least consist of a bedroom for two persons with a sitting area and private bathroom and toilet. If a hotel room does not offer sufficient seating, the hotel bar or lounge can serve as a substitute to spend at least the first 30 minutes of the Booking. Bookings are never possible in unhygienic locations, unsafe areas, cars, rendezvous hotels, sex clubs, student housing, hostels, shelters, sex cinemas or locations with similar characteristics.

6.5 New Clients must cooperate in verifying the location of the Booking and the identity of the Client, by means of but not excluded by paying a deposit via banktransfer, proof of reservation location, postal item from location and/or timely delivery and verification of room number.

6.6 No persons other than the Client are present during bookings at the booking location, unless otherwise agreed or in the case of a public occasion.

6.7 If travel is necessary during Booking, this is possible on foot for distances shorter than 1 kilometre, weather and safety permitting. Distances longer than 1 kilometer can only be covered by car. A new Client must use a licensed and recognized taxi service. In other cases, Escort can also ride with the Client in his (rental) car, provided the Client meets the legal requirements for driving a vehicle. Traveling via Public Transport is not possible, unless this is the fastest and most comfortable way to bridge a distance of at least 200 km.

6.8 If a Client fails to meet any requirement as stated in Article 6, no claim can be made for free cancellation as set out in article 11.14 and and Client is offered a one time opportunity to make sure the requirement(s) is/are met within a reasonable timeframe. The time spend is at the expense of the Client. If a Client is unwilling or not capable to meet the requirement(s), the Booking is immediately terminated without right to refund.

Article 7. Client requirements

7.1 Client will handle all communication surrounding Assignment and/or Booking himself. It is not permitted to place an Assignment for a Booking for third parties, unless the Client is unable to do this himself due to a physical disability.

7.2 Client needs to be at least 21 years old. In case of doubt about the age of the Client during the Booking, the Client will present a valid proof of identity to the Escort for inspection.

7.3 Client must refrain from possession and/or, the use of and/or being under the influence of large amounts of alcohol and/or any (soft) drugs. The Client must refrain from demanding and/or encouraging the Escort to consume alcoholic beverages and/or use (soft) drugs.

7.4 Client will ensure that during the Booking the Escort is accessible for Society Service and private calamities and has regular internet access.

7.5 Client will treat the Escort with respect during the Booking and never force the Escort to perform acts that are in conflict with the Escort’s will or may otherwise be in conflict with the law.

7.6 Client undertakes to provide a high level of (personal) care and hygiene prior the the commencement of, and during the Booking and pay extra attention to the pubic and dental area.

7.7 At the time of the Bookingrequest, the Client undertakes to notify Society Service if Client has medical complaints that could affect the health of the Escort or the Booking itself. Client must also report if Client has a medical condition or complaints that may require medical intervention during the Booking.

7.8 Client will refrain from requesting or demanding sexual acts during the first 30 minutes of the Booking, and make an effort to get to know the Escort on a mental level.

7.9 Client will not ask for, demand or encourage unsafe sex, such as uncovered oral, vaginal and/or anal sex with the Escort.

7.10 Client will respect the privacy of the Escort and will amongst others things:

• Client will consider all information provided by Escort during the Booking as confidential and treat it as such.
• Client is never permitted to make any audio, video or photo recordings of Escort, or Escort of Client.
• Client is never permitted to ask the Escort for the real name or undertake any attempt to obtain it.
• Client is never permitted to make direct contact with an Escort, to exchange contact details, or to disclose his to the Escort.
• Client is never permitted to inspect the private properties (and contents of these) of Escort, such as (hand)bag, (hand)luggage and mobile phone. Client will not inspect, copy or make these his own in any way.
• Client will only take Escort to social occasions where acquaintances, friends, family and/or colleagues of Client are present, after explicit permission from and extensive consultation with Society Service and Escort.
• Client will allow Escort privacy during toilet- and bathroom use and telephone conversations of a personal nature and/or with Society Service, and stay clear of the immediate vicinity of Escort during these.
• Client will never disclose information in (public) reviews that could compromise the privacy of Escort to any degree, or which are of a very graphic nature. Client will always inform Society Service of a (public) review and its content. The Client will immediately adjust the content of the review if, in the opinion of Society Service, it infringes the privacy of Escort and/or is too graphic in nature.

7.11 During a Booking, Client will provide Escort with a drink every 2 hours, as well as at the commencement of the Booking, at the Client’s expense.

7.12 During a Booking, Client will provide Escort with a meal every 6 hours, with a minimum of three meals per 24 hours at the Client’s expense.

7.13 During a Standard Booking with a duration of 12 to 24 hours, which takes place during common sleeping hours, Client will offer Escort at least 4 hours of uninterrupted sleep. During an Overnight booking escort will be offered at least 5 hours of uninterrupted sleep.

7.14 During a Booking with a duration of 48 hours or longer, Client will offer Escort at least 2 hours of undisturbed private time and at least 6 hours uninterrupted sleep per 24 hours.

7.15 Client must always refrain from (any attempt to) misleading, harassment and/or other acts or omission which endanger the safety of Society Service and/or the Escorts engaged by it.

7.16 If a Client fails to meet any requirement as stated in Article 7, no claim can be made for free cancellation as set out in article 11.14 and Client is offered a one time opportunity to make sure the requirement(s) is/are met within a reasonable timeframe. The time spend is at the expense of the Client. If a Client is unwilling or not capable to meet the requirement(s), the Booking is immediately terminated without right to refund.

Article 8. Additional International Booking requirements

8.1 An International Bookings can not take place in countries where a negative travel advice applies, with a predominant religion or major inequality between men and women.

8.2 Most European cities require a minimum booking of 12 to 16 hours. Most other world cities require a minimum booking of 24 to 48 hours. The start time and end time of the International Booking are coordinated with the travel options. Therefore a higher minimum booking duration may be required. If the Client wishes to spend less time with Escort, the rate for this minimum booking duration and associated additional costs still apply. The minimum booking duration is always extended by at least 12 hours (half a day). The Standard Rates apply to International Bookings.

8.3 The minimum notice for an Assignment for an International Booking is 2 days for an existing Client and 5 days for a new Client.

8.4 Additional expenses for Additional Services always apply to International Bookings.

8.5 An International Booking requires prepayment via banktransfer of at least 50% of the Booking Rate and 100% of all Additional Services. The payment due during the Booking may not exceed €5.000.

8.6 International Bookings require the following travelmethods: The most comfortable travel option with the fewest transfers and shortest total travel time will be chosen. Flights are in economy (comfort) class and train in first (premium) class. Unless otherwise agreed, the cheapest ticket will be chosen, regardless of the options for cancellation/changes. Unless absolutely necessary to reach the destination of your booking, the escort’s journey to the booking cannot commence before 6:00 am. If the door-to-door travel time exceeds 12 hours, your escort will sleep the first night in a private bedroom. This night is part of your booking duration.

8.7 The procedure for booking travel itinerary for an International Booking is as following, unless otherwise agreed:

• Society Service will provide Client with an estimate of the Booking Rate and all Additional Services, the required minimum prepayment via bank and a proposal for travel options to be booked. If, within reason, Society Service foresees any problems with obtaining the required documents for Escort, Society Service will inform Client for consideration.
• After receiving the prepayment of Client, Society Service proceed with booking the proposed travel options. A price difference of up to 10% will not be consulted with Client. A price difference higher than 10% must be approved by Client before bookings are made. Unless otherwise requested, the cheapest options are booked, regardless of the (cancellations/change) conditions attached.
• Any required documents, such as visa and visa waiver, are applied for as soon as possible, but no later than 48 hours after booking the travel options.
• Society Service will send a confirmation to Client when all travel is booked and the required documents are obtained.

8.8 If the Escort experiences a delay during travel to the location of the International Booking, and this delay is not by fault of the Escort or Society Service, the delay will be part of the bookingduration. Delays during the return journey are not part of the booking duration, unless this delay is caused by the fault of the Client.

8.9 Any costs for changing and/or cancelling the travel itinerary or other Additional Services are at the Clients’ expense, unless there is intent or wilful recklessness on the part of Society Service and/or Escort.

8.10 If an International Booking is cut short based on article 6 or 7, any expenses from this, such as expenses for an early return and/or alternative accommodation, are at the Clients’ expense.

Article 9. Memberacces and loyalty program

9.1 When a Booking has taken place in the past year, Client can apply for a member account on the Website. This application can be denied by Society Service, without providing a reason.

9.2 Login credentials, saved points and a memberaccount is always denied and/or immediately terminated when;

• Client asks for contactdetails of Escort and/or offers his own contactdetails to Escort during the Booking.
• Client asks for unsafe (oral) sex during the Booking.
• Escort does not experience the Booking with Client as enjoyable.
• Client has shared his login details or the contents of the member area with third parties and/or reproduces, copies or in any other way multiplies the contents of the member area.
• Client does not meet the Client or Booking requirements in any other way as described in Articles 6 and 7.

9.3 When Client holds an active memberaccount, Client saved points with each Standard Booking that took place before 01-04-2023, if the Booking took place in The Netherlands and no other discount were applied to the Booking.

9.4 Client can also save points by working for Society Service, as described on the Website. This does not require an active memberaccount. The possibility to save points in this way is in no way or shape an invitation for and/or order confirmation to the penetration of our systems and/or breaching our security (hacking). Any attempt to do so will result in legal actions.

9.5 Client can use points to reduce the rate of a future Booking with up to 25%, when at least 50 points are spent. Each point reduces the rate of the Booking with €1. Points can not be exchanged for money and are valid for up to 2 years, after which they are lost. No rights can be derived from the points.

9.6 Client can request to delete personal details and/or terminate a memberaccount at any time, after which all login credentials and points are lost. If a memberaccount is terminated or deactivated for any other reason by Client, points are not lost, unless the validity period of 2 years is exceeded.

Article 10. Cancellation/change by Society Service

10.1 In the event of a change or cancellation of the Booking by Society Service, the Client will be contacted as soon as possible.

10.2 Society Service is always permitted to cancel, change or prematurely terminate a Booking if:

• In the opinion of Society Service the identity, integrity and/or safety of the Escort can not be guaranteed during the Booking or when traveling to the Booking.
• Escort indicates she is not physically or mentally able to execute the Booking, or the execution of the Booking is against the will, desire or comfort of the Escort. Escort is not required to stay with, accompany or converse with any Client she does not wish to stay, accompany or converse with, nor is she required to provide any particular services.
• The location of the Booking is not available.
• The Client does not fulfil the agreed terms and conditions of the Booking (within the period(s) set out for this purpose), or if there are good reasons that give cause to expect that the Client will not fulfil the agreed terms and conditions.
• Circumstances occur as a result of which it cannot be reasonably expected form Society Service that it will fulfil its obligations of the Booking.

In the event that the Booking has already commenced and the Escort wishes to terminate the Booking prematurely, without there being any failure to comply with Article 6 and/or 7 by Client, the time that the Client already spent with Escort will be charged to the Client, with a minimum of the minimum booking duration of Escort at the location of the Booking.

10.3 If the Booking can only take place under changed circumstances, the Client is permitted to cancel the Booking free of charge. There is no right to a refund for costs associated with Additional Services and their modification/cancellation, unless there is intent or willful recklessness on the part of Society Service and/or Escort..

10.4 Society Service and Escorts are not liable for any direct or indirect damage suffered, or expenses incurred by the Client in the event of a cancellation/change by Society Service.

Article 11. Cancellation/change by the Client

11.1 In the event of a change or cancellation of the Booking by the Client, the Client will inform Society Service as soon as possible via telephone or email. Changes or cancellation less than 6 hours prior to the Booking must (also) be made by telephone.

11.2 The same applies to changing the start date and/or time of the Booking, as in the event of a cancellation as stated in Article 11.

11.3 A cancellation is only valid after the receipt of this has been confirmed by Society Service by email or telephone. Failure to comply with obligations on time by the Client, such as advance payment via bank or timely delivery and/or verification of the room number, does not automatically result in a cancellation. If the Client does not communicate the cancellation at all to Society Service, this is considered a “No-Show” where the moment the Booking should have commenced is considered the moment of cancellation.

11.4 If the Booking is made with multiple Escorts, each Escort is considered a separate Booking.

11.5 If the Client wishes to change/cancel a Booking, different conditions apply to new clients and existing clients. In the case of existing clients, a distinction is also made per Client Level. If Client Level is unknown to Client, Bronze level is assumed.

11.6 In the event of a change/cancellation, the applicable periods are based on the duration prior to the start time of the Booking, unless it is explicitly stated that the period relates to the duration prior to departure to the booking. A day refers to a period of 24 hours.

11.7 Booking is a Guaranteed Booking if;

• Door-to-door travel distance is more than 250 km and/or the Booking is an International Booking.
• Booking starts outside Opening Hours and/or on 24, 25, 26, 31 December or 1 January.
• Total booking duration plus travel time to and from booking is more than 24 hours.
• Escort is only available for a Guaranteed Booking.
• The two previous bookings were canceled by the Client and/or 25% or more of the Client’s bookings in the past 5 years were canceled by the Client.
• This is required of the Client for other reasons or has been requested by the Client itself.

11.8 If the Client wishes to change/cancel a Booking that is not a Guaranteed Booking, then the following applies;

• New Client: Free of charge until 22.00 on the day prior to the date on which the Booking commences. After this, the Client owes 100% of the Booking Rate.
• Client Level Bronze: Free of charge until 22.00 on the day prior to the date on which the Booking commences. After this, the Client owes 50% of the Booking Rate, with a minimum of €500.
• Client Level Silver: Free of charge until 22.00 on the day prior to the date on which the Booking commences. After this, the Client owes 25% of the Booking Rate, with a minimum of €500.
• Client Level Gold: Free of charge up to 2 hours before departure to the Booking. After this, the Client owes 25% of the Booking Rate, with a minimum of €250.
• Client Level Platinum: Free.

11.9 If the Client wishes to change/cancel a Booking that is a Guaranteed Booking, the Client will owe the following percentages of the agreed Booking Rate;

• New Client: Up to 14 days in advance: 25%. From 14 days to 24 hours before departure: 50%. Less than 24 hours before departure: 100%. All with a minimum of €500.
• Client Level Bronze: Up to 7 days in advance: 25%. From 7 days to 24 hours before departure: 50%. Less than 24 hours before departure: 100%. All with a minimum of €500.
• Client Level Silver: Up to 5 days in advance: 25%. From 5 days to 24 hours before departure: 50%. Less than 24 hours before departure: 100%. All with a minimum of €500.
• Client Level Gold: Up to 5 days in advance: 10%. From 5 to 3 days in advance: 25%. From 3 days to 2 hours before departure: 50%. Less than 2 hours before departure: 100%. All with a minimum of €250.
• Client Level Platinum: Up to 3 days in advance: 10%. From 3 days to 48 hours in advance: 25%. From 48 hours to 2 hours before departure: 50%. Less than 2 hours before departure: 100%. All with a minimum of €250.

11.10 If the Client cancels a Booking involving Additional Services, all associated costs will be at the Client’s expense and there is no right to a refund. This amount is added to any other cancellation costs.

11.11 In case the arrival of the Client is delayed, the waiting time will not be part of the booking duration if the Client notifies Society Service before the Escort departs to the Booking. If the Escort is already departed to the Booking, but the original starting time of the Booking has not yet been reached, the first 15 minutes of waiting time will not be part of the booking duration. If the original starting time of the Booking has already passed, all waiting time is part of the booking duration. If Society Service provides the location of the Booking, all waiting time will be part of the booking duration.

11.12 In case the arrival of the Escort is delayed by 30 minutes or less, the Client has no right to cancel the booking. If the arrival of the Escort is delayed with more than 30 minutes, the Client can cancel the booking free of charge if:

• The location of the Booking is in The Netherlands and within 150 km of the hometown of Escort.
• The Bookingconfirmation did not take place less than 5 hours ago. The term of 5 hours only applies to hours during Opening hours.
• The Client has not agreed to a new start time for the Booking.

11.13 In the event of a delayed arrival time of the Escort, the minimumbooking duration does not change. Client has no right to a lower minimumbooking duration due to the delay.

11.14 The Client can cancel the booking free of charge within 10 minutes after the commencement of the Booking if in the opinion of the Client, in reality the Escort is not as presented on the Website, in terms of appearance or personality. This can be used once and only under the following conditions:

• Client has invested time and effort into evaluating if Escort is a match, for example by reading the profile of Escort and (if applicable) using Member Account to view pictures with face of escort.
• There is no sudden unavailability and/or schedule change of the Client, which would make continuation of the Booking impossible.
• The location of the Booking is within The Netherlands and within 150 km of the hometown of Escort.
• The Escort has not been touched, undressed or attempted to do so.
• The Booking does not include any Additional Services and is not a Guaranteed Booking.
• Client meets all Client requirements as mentioned in Article 7 and the Booking meets all Booking requirements as mentioned in Article 6.

If no cancellation is indicated by Client to Society Service and/or Escort within 10 minutes after the commencement of the Booking, the Booking is valid and finalized.

11.15 If the Client owes a cancellation fee, this will, if available, be deducted from any deposit via banktransfer or Loyalty Points of the Client. If both are not available, the Cliënt must provide the cancellation fee via bank transfer within a period of 14 days.

Article 12. Matchmaking

12.1 Society Service offers various matchmaking tools on the Website. The matchmaking tools aim to find the perfect Escort for the Client to make the Booking as successful as possible. The matchmaking therefore serves a business purpose in favor of Society Service’s services.

12.2 If the Client and Escort experience the Booking as such that they both wish to investigate the possibilities for a purpose other than those described in Article 12.1, then the procedure as set out in Article 12.3 applies. For example, but not exclusively, an other purpose refers to a romantic relationship, friendship, or business relationship not for the benefit of Society Service.

12.3 The procedure is as following:

• The Client and Escort will notify Society Service of this wish separately and immediately by email, and will keep Society Service informed of the progress. Client and Escort are only entitled to an introductory period after it has been approved by Society Service by email and the choice of the route of the introductory period has been confirmed by Society Service by email.
• Client and Escort spend an introductory period together during Bookings with a total duration of at least 500 hours or at a combined Booking rate of €25.000 or more.
• In the event that Escort and Client decide after the introductory period of 500 hours or at a combined Booking rate of €25.000 or more that they wish to continue contact with each other, the Client owes Society Service a mediation fee of €10.000. The amount of € 10.000 is paid to the Society Service bank account number known to the Client. After payment is received and confirmed by Society Service, Client and Escort are provided with each others’ contact details and are free to spend time together without mediation by Society Service.

12.4 If the Client does not follow the procedure set out in Article 12.3, Article 18 of these General Terms and Conditions will apply and the Client will forfeit an immediately due and payable fine.

Article 13. Fakers

13.1 If one or more of the following applies, the Client will be regarded as a Faker in category A;

• Society Service is provided with incorrect information regarding his/her person, contact details and/or the location of the Booking.
• Repeated act in violation of Article 6 and/or 7.
• The repeated and frequent placing of Assignments, without resulting in a Booking.
• Exceeding a payment term for a payment owed to Society Service.

13.2 If one or more of the following applies, the Client will be regarded as a Faker in category B;

• After a warning by Escort and/or Society Service, asking again for Escort’s personal contact details and/or offer Escort the own personal contact details.
• Undertaking or any attempt to deception, fraud, intimidation and/or any other unlawful act towards Society Service and/or Escort.

13.3 Both Fakers in category A and B have a reduced right to privacy, as set out in our Privacy Statement. In the case of a Faker in category B, Article 18 of these general terms and conditions also applies and the Client forfeits an immediately due and payable fine.

Article 14. Privacy and electronic security

14.1 All information of the Client which is available to Society Service on the basis of its provision of service will be treated confidentially and will only be used for the execution of the service as agreed in a Booking, as well as for optimising the service related to any future Bookings. For more information about your how we treat your privacy please refer to our Privacy Statement.

14.2 Society Service will (within reason) commit to protect the personal details of Client, and will use third party expertise to do so. Unless in the event of intent or wilful recklessness by Society Service, Society Service cannot be held liable or responsible for the disclosure of these data.

14.3 This Website will use a secure (SSL) connection to send forms.

14.4 To provide an optimal service, we use cookies on this Website. Cookies are small text files that a web page may store on a PC, tablet or mobile phone. This cookie can be retrieved during a later visit to the same site. The cookie cannot be read by a website other than the one that created it. The cookies used by this Website are anonymous. You also have the ability to configure your browser in such a way, that it warns you when cookies are created or your browser is being hindered.

14.5 This website may contain links to other websites. Society Service is not responsible for the availability of, or any content or material contained on, or obtained through, any such websites. Any link to another website, and reference to third-party information, products or services linked to this website, is not, and should not be construed as, an express or implied endorsement by Society Service. Any questions or comments relating to such other websites should be addressed to the operator or operators of those websites.

Article 15. Liability and Force Majeure

15.1 Society Service cannot be held liable for direct or indirect damage caused by the use of this Website or through the by this Website provided information.

15.2 Unless in the case of intent or major neglect, Society Service and its Escorts are not liable for any damage resulting from the execution of Bookings, or related to Bookings, regardless whether the claim is based on another agreement or legal foundation.

15.3 Defects of whatsoever nature, disappointed expectations on the part of the Client, information on the Website or derogations from the information provided on the Website will give no right whatsoever to compensation (of damage) and/or setoff. Society Service does not provide any guarantee towards the Client concerning the Client’s experience during the Booking, partly due to the very personal nature of the service.

15.4 If Society Service cannot, or cannot completely fulfill its obligations as a result of a cause or incident that cannot be attributed to Society Service, or due to any other circumstance that is beyond Society Service’s control, is force majeure and these obligations will be suspended until the time when Society Service is capable again of fulfilling its obligations on the basis of an Assignment or Booking. If Society Service is unable to fulfill its obligations towards Client within a reasonable period, both Society Service and the Client will have the right to cancel the Booking, by telephone or e-mail with read and receipt confirmation, without Society Service being obligated to compensate any damage on the part of the Client as a result of this cancellation. If Society Service has already partially fulfilled its obligations or can only partially fulfil its obligations, Society Service will be entitled to separately charge the Client for the part of the Booking that has already been executed, and the Client will be obligated to pay this amount.

Article 16. Copyright, Trademark and other Intellectual Property Protection

16.1 The names Society Service, Interact Service, Ontknaapservice and Virgin Experience, the logos, the images, and all other Society Service-related marks depicted on this Website, whether registered or unregistered, are trademarks or service marks of Society Service.

16.2 Except when otherwise indicated, all materials on this Website, including, but not limited to, photographs, logos, other images, illustrations, text, video clips, audio clips and written and other materials contained on this Website are protected by copyright, trademarks and/or other intellectual property rights owned, or used with permission of their owners, by Society Service or its subsidiaries or affiliates.

16.3 This Website as a whole is protected by copyright and other intellectual property rights. All rights are reserved.

16.4 The materials contained on this Website are displayed for informational and promotional purposes only. This Website is solely for the private, personal, non-commercial use by its users. You may not download or copy any materials on this Website. No right, title or interest in any material or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as expressly set forth above), publish, transmit, distribute, display, remove, delete, add to, otherwise modify, create derivative works from, sell or participate in any sale of, this Website, any of the materials on this Website, or any related software. Any other use of materials on this Website, including reproduction for purposes other than those noted above, modification, distribution or republication, without the prior express written permission of Society Service, is strictly prohibited.

Article 17. Confidentiality

The nature of the services are personal and private and require absolute secrecy. Client will observe absolute secrecy with regard to the company of Society Service and/or the Escorts working there. Client will not directly or indirectly publish, release or otherwise make accessible to third parties any information relating to the services and the company of Society Service and the Escorts working there, regardless of whether this information is confidential or secret, without the explicit permission of Society Service. Client will observe absolute secrecy with regard to persons or bodies that do or have done business with Society Service. The Client will also not engage in this conduct through third parties, in any way whatsoever.

Article 18. Penalty clause

In the event of violation of the provisions as included in these general terms and conditions, without any notice or notice of default being required, the Client will forfeit in favor of Society Service an immediately due and payable fine of €50,000 (in words: fifty thousand euros) for each violation and an immediate payable fine of €5,000 (in words: five thousand euros) for each day that the violation continues, without prejudice to Society Service’s right to claim fulfillment and/or compensation from the Client for the additional damage suffered and yet to be suffered.

Article 19. Applicable law and choice of forum

Dutch law exclusively applies to all Assignments, Bookings and these Terms and Conditions. All disputes arising in connection with these Terms and Conditions, Assignments and Bookings that may arise, including disputes about the applicability and validity thereof, shall be settled by the competent court in Rotterdam.