Contact and support information
Here you’ll find our preferred communication channels, expected response times, and how to get quick support.
Our preferred contact method is by email. During our opening hours, you can expect a reply within 6 hours. Our opening hours are daily between 10.00 and 22.00. In stead of emailing us we recommend that you also consult our website, which includes a lot of information.
In case you need urgent assistance, you may also contact us by phone or Whatsapp. WhatsApp is great for short questions & quick updates about your existing booking, but not for long conversations or unfocused messages. Therefore, messages such as ‘hi’, ‘how much’ and ‘who’s available’ are not answered.
You can find answers to many of the most frequently asked questions in our FAQ section, as well as by using the search bar on our website.
