How to contact Society Service
Would you like to get in touch with us? We are happy to assist you, but kindly ask you to consult the information on our website first. Our customer service is primarily intended for personal or complex questions that cannot be answered online. To keep our service efficient and meaningful for everyone, we prefer contact by email, followed by scheduled phone consultations. WhatsApp is only used for short updates or targeted questions about existing bookings. Please read below how to best reach us.
Our website has been carefully designed to help you find answers quickly and independently. In most cases, there is no need to contact us at all. You can simply enter a search term in the search function at the top right of any page. We also offer an extensive FAQ section with video explanations. Or use our helpful Digital Assistant, which guides you step by step to the right answer. We kindly ask you to try these options before reaching out directly.
If you are unable to find the answer to your question on our website, you are welcome to contact us by email via office@societyservice.com. This is our preferred method of communication. Email allows us to respond to your question in a structured and thoughtful manner, without distraction or time pressure. Please clearly state your question, include relevant context and details. During our opening hours, from 10:00 to 22:00, we aim to reply within six hours.
If you would rather speak to us by phone or if your question is too complex to explain in writing, you can easily schedule a phone consultation via this link. This ensures that we can reserve time for you and give you our full attention without interruption.
For short, concrete questions or a quick update regarding an existing booking, you may contact us via WhatsApp. Please note that WhatsApp is strictly for concise communication. For longer or more detailed requests, we will always refer you back to email or our website. Always mention your name and formulate your message as clearly as possible, so we can assist you efficiently.
In summary: please consult our website first. If you cannot find the answer there, send us an email. If you need a personal conversation, schedule a phone consultation. Use WhatsApp only for short updates about confirmed bookings. This way, our customer service remains available for those who truly need it, with maximum care and discretion.
Other frequently asked questions from clients about the best way to get in touch
Below are the most common questions about contact, availability and what is and is not possible, answered honestly.
How do I place a booking? Through the online booking form on our website. This ensures all required information is correctly recorded and that you agree to our terms and conditions. Booking for the same day? Follow up your request with a WhatsApp or SMS message so we can prioritise it. Returning clients may also book by phone (call, SMS or WhatsApp) or by email.
Can I call without a scheduled appointment? For general questions we prefer email. If you would like to speak with someone personally, simply schedule a call. This allows us to set aside time for you and speak without interruption. For urgent matters you are of course welcome to call without an appointment. For short questions and updates about an existing booking we are also reachable by WhatsApp and SMS.
Why do you keep referring me to the website? Because the answer to most questions is already there. We receive around a hundred emails a day with questions that are covered extensively on our website. This takes time away from clients with urgent or complex questions. Please use the search function, the Digital Assistant or the FAQ first. If you still cannot find your answer, do not hesitate to reach out.
Can I speak with or meet the escort in advance? Yes, but only as a booking, for example in the form of companionship only. Our escorts are not available for a no-obligation introduction prior to a booking.
Can I request the escort's contact details or share my own? No. Such a request results in the immediate termination of your booking and exclusion from our services.
Can I get in touch about applying to work as an escort? Applications and questions about joining as an escort go exclusively to Recruitment@SocietyService.com. We are not reachable by phone for recruitment enquiries.
Can I have contact with an escort outside of bookings? No. Contact outside of bookings is not possible. Our escorts deliberately choose to be represented by us and have no need for informal contact with clients. This is part of the no strings attached approach that you benefit from as well. For this reason we are also unable to forward messages to the escort before or after your booking.
