How to receive support for the app


Step 1: Login to the desktop version and check if the information provided answers your question.

Step 2: Check if you have installed the latest version of the app. If an update is available, please do it as soon as possible and notify us to enable your login.

Step 3: If this does not solve the problem or you have any questions, we prefer you contact us via email. The response time is up to 24 hours. If the issue is urgent send a Whatsapp or SMS message, during our opening hours the response time is up to 3 hours. If the issue is very urgent give us a call, we are available 24/7.